Privacy statement


Dialoc ID Products B.V. takes the protection of personal data very seriously. This privacy statement explains how we handle information about an identified or identifiable natural person, as referred to in the General Data Protection Regulation. (“GDPR”)

1. Processing responsible
Responsible for the processing of personal data is the private company Dialoc ID Products B.V., located at Daltonstraat 42-44 (3846 BX) Harderwijk and registered with the Chamber of commerce under number 60780819 (hereinafter referred to as “Dialoc ID”).

2. Application
This privacy statement applies to the following categories of natural persons of whose personal data Dialoc ID processes:

a. (potential) customers;
b. visitors to;
c. visitors to the Dialoc ID business premises;
d. recipients of newsletters from Dialoc ID;
e. all other persons who contact Dialoc ID or whose personal data are processed by Dialoc ID, with the exception of its shareholders, employees, applicants and trainees.

3. Processing of personal data
Dialoc ID processes personal data that:

a. is personally provided by the person involved (during a meeting), by telephone or digital (via e-mail or the contact form on the Dialoc ID website), such as contact details and – depending on the nature of the occasion – other personal details;
b. by camera images is recorded during a visit to the business premises of Dialoc ID. Camera images are made at the inside and outside of the office building to know who is in the building in case of calamities and to ensure that unauthorized persons do not have access to the premises. Camera images are not kept longer than necessary for the purposes for which they are collected;
c. during a visit by the person involved to the website of Dialoc ID is generated, such as the IP address, the surfing behavior on the website (such as data about the first visit, previous visit and current visit, the pages viewed and the way in which the website is navigated) whether the person involved opens a commercial e-mail and on which parts the person involved clicks;
d. Dialoc ID has received from third parties and /or has borrowed from other sources, including business social media platforms such as LinkedIn, public business websites, the trade register of the Chamber of Commerce, such as completed and required contact details and other personal data.

The website of Dialoc ID contains hyperlinks to websites of other parties and social media buttons such as Facebook and Twitter. If these links and buttons are clicked, personal data will be processed by the relevant website or the relevant social media platform. Dialoc ID is not responsible for the content of those websites or the services of those social media platforms. Nor is Dialoc ID responsible for the privacy policy and the use of cookies on those websites. For answers to the question of how these websites and social media platforms deal with personal data, we refer to the privacy statement of these websites and social media platforms.

4. Purposes processing
Dialoc ID processes personal data for the following purposes:

a. advising on entering into or executing a (purchase) agreement with (potential) customers;
b. maintaining contact, by sending a newsletter, and information that the person involved has asked;
c. the improvement of product and service information and the implementation of targeted marketing actions, in order to provide customers / target groups with relevant information, without involving the necessary combination and analysis of data, special personal data or confidential data and without creating individual client profiles;
d. monitoring the access to the business premises;
e. improving the website;
f. keeping user statistics of the website User statistics of the website provide information about the number of visitors, the duration of the visit, which parts of the website are being viewed and the click behavior. It concerns generic reports that are not traceable to individual visitors.

5. Legal basis
Dialoc ID processes personal data on the basis of the following legal grounds:

a. consent of the person involved, which can always be withdrawn, without this affecting the lawfulness of the processing on the basis of the consent before the withdrawal;
b. execution of or with a view to concluding a (purchase) agreement;
c. a legitimate interest, such as the use of contact details for direct marketing and / or the sending of newsletters.

The provision of personal data is a necessary condition for entering into an agreement with Dialoc ID. Of no personal data is provided, it is possible that no agreement can be entered into.

6. Processors
Dialoc ID can enable service providers (processors) to process personal data that process personal data only in accordance with instructions from Dialoc ID. Dialoc ID concludes with processors a processor agreement that meets the requirements set by the GDPR. Dialoc ID uses an automation company that manages and secures its IT environment and store data in a CRM system.

7. Sharing personal data with third parties
Dialoc ID only shares personal data with third parties if this is necessary for the execution of an agreement or for compliance with a legal obligation.

For the execution of an agreement or for complying with a legal obligation, it may be necessary, for example, to share personal data with parties involved in the execution of an assignment given to Dialoc ID, such as a transporter and / or logistics service provider, customs and Chamber of Commerce (for example certificate of origin).

Dialoc ID does not share personal data with third parties Dialoc for commercial purposes.

8. Cookies, or similar techniques, that we use
Dialoc ID uses functional, analytical and tracking cookies.

A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit the website. Dialoc ID uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work well and to optimize it.

The website of Dialoc ID uses Google Analytics, a web analysis-service offered by Google Inc. (“Google”). Google Analytics uses cookies to help the website analyze how users use the site. The information generated by the cookies about your use of the website (including your anonymized IP address) will be transferred to and stored by Google on servers in the Unites States. Google uses this information to keep track of how you use the website, to compile reports on website activity for website operators and to offer other services relating to website activity and internet usage. Google may provide this information to third parties if Google is legally obliged to do so, or it these third parties process the information on behalf of Google. Google will not combine your IP address with other date held by Google. You can refuse the use of cookies by choosing the appropriate settings in your browser. However, we would like to point out that in that case you may not be able to use all the features of this website. By using this website you consent to the processing of the information by Google in he manner and for the purposes described above.

In addition, we place cookies that keep track of your browsing habits so that we can offer customized content and advertisements. On your first visit to our website we have already informed you about these cookies and asked permission for their placement. You can opt out of cookies by setting your internet browser so that it does not store cookies anymore. In addition, you can also delete all information previously saved via the settings of your browser.

Additional information can be found on the following link:

9. Transfer outside the EEA
Dialoc ID does not, in principle, transfer personal data to countries outside the European Economic Area (EEA). If this is still necessary, Dialoc ID ensures that the transfer only takes place if the European Commission has indicated that the country in question offers an adequate level of protection or it her are appropriate guarantees within the meaning of the GDPR.

10. Storage of data
Dialoc ID does not store personal data for longer than is necessary for the purposes mentioned under 4.

11. How we protect personal data
Dialoc ID takes the protection of your data seriously and takes appropriate measure to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not secure or there are indications of abuse, please contact us at

12. Changes to this privacy statement
Dialoc ID reserves the right to make changes to this privacy statement. The changes are published on the Dialoc ID website. It is advisable to consult this privacy statement regularly so that you are aware of any changes.

13. Rights, questions and complaints
To the extent the law grants these rights, the person involved has the right to request Dialoc ID to view, rectify, delete, transfer, limit processing and object to processing.

The person involved can contact Dialoc ID by sending an e-mail message to To ensure that the request for access has been made by the person concerned, we ask you to send a copy of your identity document with this request. We also ask you to make the passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) unrecognizable on this copy.

Also in case of questions or comments and / or complaints about the way in which Dialoc ID processes personal data, you can contact Dialoc ID by sending an e-mail to We try to resolve a complaint satisfactorily. If that does not work, you can contact the Dutch Data Protection Authority (AP).

Version 1.0
24 May 2018


Dialoc ID has its head office in Harderwijk, the Netherlands with partners in Europe, America, Asia, Australia and America.

Dialoc ID is a leading manufacturer of innovative library, retail and industrial solutions using EM (electromagnetic), RFID (Radio Frequency Identification) and Hybrid(EM & RFID) technology.


The Dialoc ID products are sold, installed and serviced through our network of official partners located all around the world.

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Dialoc ID Products B.V.
Daltonstraat 42
3846 BX  Harderwijk
The Netherlands
T +31 (0) 341-422760

Please visit also our website:





Privacy statement

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